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Expertise in UAE Healthcare & Insurance
Workflows

XyberMed’s strategic presence in the United Arab Emirates is built on a deep understanding of the region’s healthcare workflows, payer systems, and regulatory terms. We deliver tailored solutions that meet the evolving demands of Hospitals, Clinics, Urgent Care, Laboratories, and Insurance Companies. Our teams are well-versed in UAE-specific processes, including claim submissions to clearinghouses (DHA, MOHAP, and CRB), eligibility verification, pre-authorizations, and insurance reconciliation, working seamlessly with major payers like Daman, Thiqa, NAS, Neuron, NextCare, Oman Insurance, and MedNet—ensuring compliance, speed, and accuracy at every stage.

Billing & Revenue Cycle Management (RCM)

XyberMed offers end-to-end billing solutions across all specialties, from coding and charge entry to denial resolution and payment posting. Our UAE team ensures full compliance with DHA, MOHAP, SEHA, and HAAD regulations, enabling transparent, accurate, and timely claim cycles.

Third Party Administrator (TPA) Handling

We maintain established workflows with all major insurances and TPAs in the UAE, including Neuron, NAS, NextCare, MedNet, Oman Insurance, and Almadallah. Our expert teams handle pre-approvals, claims submissions, and real-time follow-ups, resulting in optimized approvals and significantly reduced turnaround times.

Credentialing & Provider Enrollment

Our credentialing specialists manage the complete lifecycle of enrollment for clinics and providers, handling DHA/MOHAP registrations, payer credentialing, and renewals, while maintaining compliance documentation for audits and inspections.

Pre-Authorization & Referral Management

XyberMed ensures that providers experience no delay in securing insurance pre-authorizations and specialist referrals. Our dedicated team processes all requests with supporting documentation, closely coordinating with TPAs and insurance portals.

Virtual Front Desk & Scheduling Support

Our UAE-based virtual front desk solution handles patient intake, appointment confirmations, follow-ups, scheduling, insurance verification, and co-pay collections—providing the same standard of service as on-site staff. This includes multilingual support, reflecting the diverse UAE patient population.

System Compatibility & Technology Proficiency

XyberMed ensures seamless integration with a wide range of healthcare systems, platforms, and payer portals commonly used across UAE clinics, hospitals, Urgent Care laboratories, and Insurance. Our technical teams are equipped to align with both local and international electronic health record (EHR) and revenue cycle platforms, enabling smooth data flow, efficient billing processes, and optimized administrative operations

Laboratory Operations in UAE

XyberMed provides comprehensive support to diagnostic laboratories in the UAE, offering services such as lab order processing, patient data entry, result validation audits, STAT lab management, and report delivery. We ensure smooth coordination with phlebotomists, couriers, and clinicians for efficient workflows and timely communication of results. With expertise in DHA, MOHAP, and SEHA regulations, as well as TPA coordination and lab billing, we help labs maintain accuracy, compliance, and quicker turnaround, improving reporting efficiency and client satisfaction.

Operational Support for Insurance Companies

Companies and Third-Party Administrators (TPAs) across the UAE to deliver specialized back-office and customer-facing services. Our team provides 24/7 customer support, handles claims review and adjudication assistance, manages pre-authorizations, and ensures accurate documentation in line with DHA, MOHAP, HAAD, and SEHA compliance standards. By acting as an operational extension for insurance providers, we help enhance service delivery, reduce administrative burden, and accelerate turnaround times—while maintaining exceptional accuracy and regulatory alignment.

Compliance &
Quality Assurance

XyberMed’s UAE team is proficient in a wide range of healthcare systems, including but not limited to:

  • Dubai Health Authority (DHA)
  • Ministry of Health and Prevention (MOHAP)
  • Department of Health – Abu Dhabi (HAAD)
  • SEHA – Abu Dhabi Health Services Company
Asuransi kesehatan 3-min

Client Review

As a healthcare provider, transitioning to XyberMed for our medical billing needs has been a transformative experience. Their cutting-edge technology and personalized approach have streamlined our billing processes, resulting in increased revenue and reduced administrative burdens.

Saquiba Syed MD

XyberMed has exceeded our expectations in every aspect of medical billing. From their user-friendly technology to their knowledgeable and dedicated staff, they have consistently delivered outstanding results for our practice.

Brian Levine MD

The XyberMed team's commitment to staying up-to-date with industry changes ensures that our practice remains compliant and efficient. We are grateful for their expertise and highly recommend XyberMed to any healthcare organization seeking top-notch medical billing services.

Amer Syed MD